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Special education
Maternity protection
In order to keep you and your child healthy, there are some aspects to consider during your pregnancy and while breastfeeding. This video provides you with basic knowledge about your permitted and non-permitted activities, as well as the regulations that you and your employer must comply with. For a detailed instruction, please ask your supervisor.
Job description care assistant
It is important that you read your individual job description carefully. This gives you a clear overview of your tasks and responsibilities.Please read the job description exactly and then confirm that you have understood all the content.
Behaviour in the event of death
In this video, you will learn how to act professionally and sensitively in the event of the death of a resident. The most important steps are explained in order to treat the deceased with respect and to implement the formal procedures correctly.
Job description home help
It is important that you read your individual job description carefully. This gives you a clear overview of your tasks and responsibilities.Please read the job description exactly and then confirm that you have understood all the content.
BTG Academy - Cybersecurity & IT-Security
One click can be enough to cause major damage. Learn how to recognise risks and take the right action in just a few steps. Security starts with you - be prepared! Our seminar will make you fit for digital defence.
BTG Academy - Room cleaning
A clean impression starts with trained staff. Our seminar teaches the most important standards for efficient and thorough room cleaning in everyday hotel life. For satisfied guests and a strong team.
BTG Academy - Bathroom cleaning
Clean bathrooms are the figurehead of every hotel. In our practical seminar, employees learn step by step how to clean professionally, hygienically and efficiently - for maximum guest satisfaction and safe working practices.
BTG Academy - Complaint management
Dealing with complaints confidently makes all the difference: in our seminar, employees learn to remain calm, listen actively and offer solutions professionally - for satisfied guests who are happy to return.
BTG Academy - Effective communication
Whether talking to guests or in a team: clear, respectful communication is the key to smooth processes and satisfied customers. Our seminar teaches the most important basics in a practical way - from active listening to dealing with conflicts with confidence.
BTG Academy - Time and self-management
Too many tasks, too little time? In our seminar, you will learn effective methods such as the ALPEN technique and the Pareto rule to work smarter instead of harder. Reduce stress, set clear priorities and get back to a productive and relaxed working day.